At Hatharvest, we are committed to delivering our quality headwear to you as efficiently as possible. Please review our shipping policies below to understand our timelines and costs.
Free Standard Shipping: We offer FREE Standard Shipping on all orders totaling $69.00 or more (calculated after discounts and before taxes).
Standard Shipping Fee: For orders under $69.00, a flat-rate shipping fee of $9.99 will be applied at checkout.
Price Transparency: All product prices displayed on our website include all applicable taxes and fees. You will not be charged any additional taxes during the checkout process.
To provide you with clear expectations, please note our order processing schedules:
Order Cut-off Time: 5:00 PM (HKT - Hong Kong Time), Monday – Friday. * Orders placed after 5:00 PM HKT will begin processing on the next business day.
Order Handling Time: 3 to 7 Business Days (Monday – Friday). This includes order verification, quality check, and packaging.
Transit Time: 10 to 20 Business Days (Monday – Friday). This is the time it takes for the package to travel from our facility to your doorstep.
We currently ship to major international destinations using reliable postal and courier services.
| Destination | Shipping Method | Handling Time | Transit Time | Shipping Cost |
| US / UK / CA / AU | Standard Shipping | 3 - 7 Business Days | 10 - 20 Business Days | FREE (Orders $69+) / $9.99 (Orders <$69) |
Your total waiting time is calculated as follows:
Total Receiving Time = Handling Time + Transit Time
Typically, please allow 13 to 27 business days for your package to arrive after order confirmation.
Note: Delivery times are estimates. Factors such as peak seasonal demand, weather conditions, or customs clearance procedures may occasionally extend these timelines.
Once your order has been dispatched, you will receive a shipping confirmation email. This email will contain your Tracking Number and a link to monitor your package's progress in real-time.
Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Hatharvest is not liable for packages lost or delayed due to incorrect address information.
Order Modifications: If you need to change your shipping address or cancel an order, please contact support@hatharvest.com immediately. We can only make changes if the order has not yet been processed.
Lost Packages: If your tracking states "Delivered" but you cannot locate the package, please check with neighbors or your local post office. For packages lost in transit, please contact our support team.
If you have any questions regarding your shipment, our customer service team is here to help:
Company Name: Shenzhen Shuhan Technology Co., Ltd.
Support Email: support@hatharvest.com
Phone: +86 13242019890
Address: Room 1101, Tower D, Huanzhi Center, 3639 Longhua Avenue, Jingxin Community, Longhua Street, Longhua District, Shenzhen, Guangdong, 518109, China
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